The Product: JIWA Debtors
JIWA Debtors provides customer service, receivables
and credit management staff with the information required to efficiently process
receivables, maintain open items, determine credit relationships, perform sales
and marketing activities, and provide excellent customer service.
Questions from customers such as "Where is my order?" may be answered
quickly, accurately and in detail.
JIWA Debtors includes:
- Unlimited grouping of debtors for administration, sales, reporting, searching and marketing activities
- Unlimited transaction and sales history, with full drill-down to source documents
- Customer orders, backorders and jobs visible and accessible, with full drill-down to source document facilities
- Head office and multiple branch office relationships
- Notes and Reminders
- Emailing and faxing of relevant customer-centric information, for example, debtor statements at the end-of-month
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- Unlimited contacts within debtor companies including individual user names
and passwords for eCommerce access, plus positions within the company
- Superior credit control
- BPay Support
- Flexible open item transactions
- Multiple delivery and freight forwarder addresses
- Easy access to viewing of source documents and transactions that relate to a
customer. You can follow an invoice to the General Ledger or back to the
quotation and then to Inventory, all via drill-down
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