Keeping people and processes productive

Finding the right people is only part of the problem. You then need to equip them with the right tools so that they can perform their duties to the best of their ability. They need processes that support and guide them, and communications tools to create connections and encourage collaboration with customers, suppliers and fellow employees.

The best results come from systems that draw together people, processes and information from across the business; when the enterprise resource planning (ERP) system “talks” to other core applications.

JIWA is an integrated solution that facilitates business connections, communication and collaboration. It offers:

• easy sharing of information across multiple systems, removing the need for duplicate data entry
• automation of tasks, reducing the potential for manual errors
• work flows to guide and connect staff as they work through every day processes
• targeted, relevant information through tailored role-based system views
• an easy-to-use, intuitive interface that minimises training requirements
• integration with familiar office technologies such as Microsoft Word, Excel and Outlook
• fast access to information and easy reportingn

Communication isn't just focused within the business either. JIWA makes it easy for field reps to access customer data while out on the road; for executives to view performance metrics from anywhere in the world; and to share production or project data with partners up and down the supply chain.