Industry solutions

Distribution is a tough game, consumer packaged goods distribution even more so.

Today’s retail industry demands that retailers be more creative in their use of website design, social media and the Internet, and mobile purchasing. Many are looking to alternative channels including catalogues and online sales; almost all are trying to shave prices and increase efficiencies, putting intense pressure on their distributors. Distributors are finding that consumer packaged goods margins are being squeezed.

Jiwa helps distributors streamline business processes, speed activity and at the same time, improve accuracy. Its aim is to make your company easier for customers to deal with and to lower your cost of doing business.

Jiwa can help you:

• Automate functions for enhanced business process efficiency
• Speed up customer service and improve customer satisfaction
• Deliver a tailored experience for each customer, acknowledging their unique product, pricing, shipping and packaging requirements
• Harness the power of multiple channels including the web, phone, fax and email for more efficient customer ordering and service
• Reduce duplication and wasted effort, enabling staff to focus on productive tasks
• Improve forecasting
• Reduce inventory
• Pick and deliver goods faster
• Improve decision making by providing accurate, real-time information and analysis about your company’s activities now and in the past.
• Set and monitor performance against key indicators
• Identify and understand market trends

For the food and beverage industry, compliance, efficiency and speed are all critical attributes. It’s an intensely competitive market with high customer expectations and low margins.

Distributors must be able to act swiftly as soon as an order is taken. The right goods must be identified then shipped quickly, exactly according to each customer’s particular requirements. You need to know your goods arrive at their destination in pristine condition, ready to be sold or served to the end customer.

Jiwa, with nearly 20 years of experience, offers an integrated distribution software solution that includes specific tailoring for food and beverage distributors.

Jiwa can help you:

• Automate functions for enhanced business process efficiency
• Speed up customer service and improve customer satisfaction
• Improve order and shipping accuracy
• Track and trace goods automatically from the supplier to the retailer
• Analyse performance (departmental, warehouse and company-wide) against key indicators
• Identify and understand market trends
• Identify and understand customer trends
• Improve purchasing and inventory practices
• Harness the power of multiple channels including the web, phone, fax and email for more efficient customer ordering and service
• Improve decision making by providing accurate, real-time information and analysis about your company’s activities now and in the past.

Industrial goods distributors must be good all-rounders, with savvy purchasing, tight inventory management, efficient warehousing, strong sales and fast, reliable distribution.

Jiwa integrated distribution software solution provides the solid systems support to help streamline processes, reduce inventory and better manage activity right across the organisation.

Jiwa can help you:

• Automate processes to derive savings up and down the supply chain
• Track shipping and delivery accurately and automatically
• Speed up customer service and improve customer satisfaction
• Improve order accuracy
• Analyse performance (departmental, warehouse and company-wide) against key indicators
• Correlate sales activity and inventory levels to predict future stocking requirements
• Analyse and understand inventory, from the performance of each supplier through to the value and return of individual inventory items
• Identify and understand market trends
• Identify and understand customer trends
• Deliver a tailored experience for each customer, acknowledging their unique product, pricing, shipping and packaging requirements
• Harness the power of multiple channels including the web, fax, phone and email for more efficient customer ordering and service