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Supercharge your business processes in 3 simple steps

Ask yourself…

  • Does your business spend too much time looking backward instead of forward?
  • Do your staff get stuck playing catch up on market trends?
  • Are you able to turn your data into insights or do you struggle?
  • Do you lack the resources to make intelligent business decisions?

If you’ve answered yes to any of these, your business management processes are probably in need of some untangling. Having effective and reliable processes is a must for every business. Simple, streamlined management makes everything more efficient, productive and profitable, while over-complicated systems disrupt profits, slow down growth and leave teams frustrated.

Here are three steps to help you resolve business problems, untangle loose operational wires and enjoy the long-term benefits of effective management:

1. Identify where you're going wrong

Obviously, the first step to fixing any given problem is to pinpoint where the issues lie. To locate your problems, map out the business processes that could be improved from start to end and analyse how each step of the way can be improved. Some issues are obvious and easy to spot right away (like sluggish systems, too much data re-entry or input errors) while some might be more complex, below the surface issues that may require diagnosis from external professionals. Pinning down the issues and admitting change is needed is a crucial step on the way to improving your processes.

handling customer complaint

2. Prioritise finding a solution

Once the issues have been identified, striving for better processes can be problematic and slow. Often, people have the mentality that change is too difficult or expensive, pushing potential solutions aside. However, this is counterproductive. It’s important to remember that while good management systems do come with a price tag, so do the opportunity costs of spending too much time on admin and not enough on the things that help you grow and develop. You need to recognise that having an ineffective solution can put you at risk of mistakes, sluggish performance and dissatisfied staff, which will only get worse the longer you leave it. So, don’t shy away from investment – you need to keep the ball rolling if you want your business to thrive in the long run.

improve customer service

3. Implement your solutions

Implementing new management solutions can be daunting, with one small change affecting many areas of the business. Like houses, business systems should be built on strong foundations, so don’t be tempted to cut corners. We understand that it’s hard to start over, but remember, a quick fix will cause even more problems down the track. On the other hand, new, scalable and comprehensive software will be much more efficient in the long term than trying to expand your current tools to the point they can’t keep up. It’s important to really do your research and seek professional help, ensuring your processes are set up in the simplest, most straightforward way possible. Also, keep in mind that the rollout of your new software should involve extensive instruction and guidance of staff. After all, there’s no point in investing in new software if it’s not being used to its full potential.

Fixing problematic business operations is easier said than done – it takes careful planning and consideration to get right.

But in today’s highly competitive business climate, having a system that encourages growth is crucial.

Good management processes will set your business ahead of competitors and give you a better understanding of the market.

Jiwa can help you supercharge your processes by providing the software that’s right for you. For more information on setting up a scalable management solution, contact us today.